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starman73
Expert 3

Sky sports day pass disappeared (again)

 

I am getting fed up of this.  I have passes on my account that disappear!!!!

Obviously I did not redeem it because it was not possible to redeem.

Got another pass after 30 minutes on chat...

 

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5 Replies
starman73
Expert 3

Re: Sky sports day pass disappeared (again)

SweetBlitz
Expert 2

Re: Sky sports day pass disappeared (again)

Same happened to me.  Contacted chat and they kindly issued me a replacement pass.  Only thing is it is identical to another sports day pass they issued to me previously 😣

 

Will ask them again...

 

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SweetBlitz
Expert 2

Re: Sky sports day pass disappeared (again)

Is there anyone from Now TV on these forums?  Looks like an issue affecting at least 3 customers, possibly more.  Not something other customers can deal with. @Simon-J 

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mamema
Advocate

Re: Sky sports day pass disappeared (again)

My day sports pass has disappeared.

I had 2 now tv sticks

Used 1 pass

Other 1 disappeared.

How do I get it back?

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pauline1769
Expert

Re: Sky sports day pass disappeared (again)

Hi I had 2 sky sports day passes  which live chat said I had cancelled but I hadn’t activated the passes they have gone from my account 

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