I am getting fed up of this. I have passes on my account that disappear!!!!
Obviously I did not redeem it because it was not possible to redeem.
Got another pass after 30 minutes on chat...
the last time
Same happened to me. Contacted chat and they kindly issued me a replacement pass. Only thing is it is identical to another sports day pass they issued to me previously 😣
Will ask them again...
Is there anyone from Now TV on these forums? Looks like an issue affecting at least 3 customers, possibly more. Not something other customers can deal with. @Simon-J
My day sports pass has disappeared.
I had 2 now tv sticks
Used 1 pass
Other 1 disappeared.
How do I get it back?
Hi I had 2 sky sports day passes which live chat said I had cancelled but I hadn’t activated the passes they have gone from my account