25-09-2018 17:38
Trying to choose the most recent offer of Sports for one month for £12.99 but when I choose “get offer” it takes me to the normal priced passes and it doesn’t look like the price will change to £12.99. Has anyone bought this and if so did the price change?
Many thanks
Solved! Go to Solution.
25-09-2018 17:50 - edited 25-09-2018 17:51
HI @Anonymous User
If you are not a Combo customer or who have a saved day or week sports pass on your account or not currently under a sports offer that has more than 30 days left.
Then try this code below by going to My Account > Passes & Vouchers on here and click on the green apply voucher button next to the month sports pass and enter the code shown below.
SMPUWD6XKLNN
26-09-2018 15:58 - edited 26-09-2018 15:58
Hi @Anonymous User
Have you tried applying the code below manually by going to My Account > Passes & Vouchers on here and clicking on the green apply voucher button next to the one month sports pass ?
SMPUWD6XKLNN
26-09-2018 16:00
26-09-2018 16:04
Hi @Anonymous User
Can you access your Passes & Vouchers section on your account ?
You should be able to access this section by either clicking on My Account towards top right of your screen or if using a mobile you should see a person symbol to click on.
26-09-2018 16:06
26-09-2018 16:11 - edited 26-09-2018 16:13
Hi @Anonymous User
Have you an existing sports pass offer that has 30 days or more left or have you an active or saved one day or one week sports pass on your account.
If so you won't be able to get the offer until you have 30 days left on the one month sports pass or until you have no day or week sports pass left on your account.
26-09-2018 16:13
26-09-2018 16:18
Hi @Anonymous User
If there is no green apply voucher button showing next to the one month sports pass to enable you to manually entre the code that i previously posted.
Then if you are not a Combo customer where the T&C's mention these customers are not eligible to the £12.99 offer then have a word with live chat.
Link here to live chat.
27-09-2018 21:04
It worked! Thanks very much. Bit of a chew on doing it that way should be more straight forward but cheers anyway 👍
27-09-2018 21:25
Hi @Anonymous User
If you are not going to continue with the one month sports pass after the £12.99 offer, then make sure you cancel before the next due payment date otherwise you will be paying £33.99 each month until you cancel.
Would suggest cancelling a couple of days before the expiry date of the offer and don't worry if you cancel early where you will still get the full one month duration on the sports pass,
If you do cancel, make sure you follow all the step by step on screen instructions until you get the thumbs up cancel confirmation on screen and hopefully an email from nowtv confirming you have cancelled your pass.
27-09-2018 21:29