16-03-2015 19:25
Hi, if possible please could somebody confirm whether 'Demand 5' is down at the moment as i'm just getting a message 'Unable to contact server - please try again'
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It's not a major issue, but I would just like to confirm it's down so i don't waste time trying to getting it working.
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Thanks in advance 🙂
Solved! Go to Solution.
16-03-2015 19:33
Sorry, ignore me - it seems to be working again !
16-03-2015 19:33
Sorry, ignore me - it seems to be working again !
16-03-2015 21:06
I can't get ITV Player to show me more than 3 days of programmes - I want to watch something which was on a week last Friday - where is it? It's showing on general ITV Player on the computer - but not through the box - I've done a hard reboot - and still the same 😞 Is it a general problem - or just me?
16-03-2015 21:30
@Anonymous User it's a known design flaw in the app by ITV. Pick the latest episode of the show you want to watch. Once the adverts have finished hit pause and you'll see a list of all the other episodes from the last 30 days.
16-03-2015 22:46
Thank you for that - I gave up at the adverts thinking it would just take me through to lastest episode - I'll try it tomorrow - I got too annoyed with it this evening and watched something else!!
16-10-2018 16:29
I get the same issue. Play the adverts then you just get the sinny wheel of death?
16-10-2018 17:02
@Anonymous User wrote:I get the same issue. Play the adverts then you just get the sinny wheel of death?
Hi me too !! It’s been going on for days now...... really frustrated..... tried the remote trick but nada .what next?? Anyone with a fix ?
01-05-2015 15:58
01-05-2015 19:01
Hi @Anonymous User
Thanks for posting. Are unable to view anything on the app? Or are you having issues getting the app? If you're having trouble viewing can you try deleting the app and then re-installing please.
Have you had any issues with any of the other apps? When resetting the box was it a hard reset of the box? If not then please try this by putting a pin in the hole at the rear of the box for 15 seconds then try again please.
Let us know how you get on.
Cheers
Ranj
NOW TV Team
16-10-2017 13:19
Hi Ranj -S
I tried doing what you suggested but still don’t have Demand 5.
I’ve abeen trying since I got the Now TV Box on Saturday and have also been on the help chat line.
Can you please help.
Maggi