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David29
Mentor
‎10-10-2022 13:01

New Hub

I would like to know how I can get a new Hub  since the one they gave me was ruine.

0
3 Replies
RoyB
Legend
‎10-10-2022 13:43

@David29 

‘Was ruine(d?)’

How?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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David29
Mentor
‎10-10-2022 13:49

In response to RoyB

my now tv hub is broken and no longer works

0
gavs82008
Legend 5
Legend 5
‎10-10-2022 13:57

In response to David29

@David29 

You need to call the broadband team for any broadband issues. See link below for number.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
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