09-10-2020 22:37
I keep getting the message your now tv box is offline, when it isn't. When I press on the settings box nothing happens. The batteries are fine (on/off & volume work) but it won't let me get off the page or do anything
09-01-2021 14:21
@Anonymous User
The Now TV stick doesn’t have an aerial connection.
So to get “Freeview” it’s all about using the apps like iPlayer, iTV, All4 and My5.
These can be accessed regardless of there being an active Now TV subscription
09-01-2021 15:22
Cheers, thinking of letting virgin tv go as they are hiking price up and just using internet and now tv stick with subscriptions now and again as already using netflix
09-01-2021 16:01
@Anonymous User
Will put it this way, I don’t have an aerial. All the TV I get is through apps on my Sony Bravia Android TV.
Best move I ever did was ditching Sky for all streaming.
05-09-2021 13:12
Did anyone resolve this?
My black now box is now doing it. Every day. If I pull the power chord, wait 5 secs, then power it up again, its fine.
05-09-2021 16:20
Perform a factory reset to the device. This often fixes any bugs on the system.
https://help.nowtv.com/article/hard-factory-reset-now-box-stick
10-09-2021 16:47
The factory reset did the trick. Thanks!
06-02-2022 20:12
Try a factory reset.
https://help.nowtv.com/article/hard-factory-reset-now-box-stick