22-05-2020 17:30
I've had a now TV stick since September last year with no problems. This week I've had problems where the home screen will not show. I get the menu headers down the left hand side of the screen but when I select something nothing happens. I've done all the usual, factory reset, different hdmi port, re set router, nothing makes any difference. I've even swapped the stick for a new one, still the same. Selecting my TV on the remote doesn't show anything, I can search and find a programme, then watch, but it's just not working as it should. What could it be?
04-06-2020 8:33
@Anonymous User
Sorry to hear of this. Did you ever get it resolved?
04-06-2020 8:59
No, still the same.
I can use the search facility to find a programme and watch, but on the home screen its just the menu items on the left of the screen and the spinning coloured balls in the centre.
I get a good 40 Mbits on my BB and the TV is only a short distance from the router, (Netflix, Amazon, BBC iPlayer are all perfect). Now TV displays fine on my phone but it has just stopped working on the TV.