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Jessica
Advocate

Now tv remote

I have been through several now tv remotes in my time none of them last long enough so I have been using the roku remote control on my phone but I have changed wi fi and now the roku remote on my phone won’t connect what can I do

1 Reply
RoyB
Legend

@Jessica 

 

Wont connect to what?

 

Your WiFi, or the Now stick/box/app?

 

And which is it you are trying to connect to?

 

And when you say changed your WiFi, how exactly?

 

It is possible to get into a situation where only a physical remote will suffice, but normally only when you have hard reset the Now device.

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Please bear in mind that generally we are all customers like you, and so can’t help with billing or other queries that only Now can answer. We can try to point you in the right direction though.