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Sinbad
Mentor

‎31-05-2023 19:44

Layout suddenly changed on home screen

Crazy in matter of few hours today whole layout of my now tv has changed . I have now tv stick now remote before 6pm today i could scroll down my sports chanels with yellow cross click ok from the options and change chanel now as of 6pm tvguide button dont work and scroll through tv chanels dont work when i press scroll down it now comes up subtitles live tv and i cant scroll up and down and click ok to change chanel as it has always done past 3 years whats happened? No explanation fro now chat cant understand it 

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1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

‎31-05-2023 19:52 - edited ‎31-05-2023 19:54

Hi @Sinbad 

NOW have rolled out a new update today.

Where on the previous live channels you could press the down arrow on the remote to see the now and next on screen info banner for what's on from the other live channels.

With the new live layout once watching a live channel you have to jump back to the TV Guide.

I did mention this to NOW today (since seeing the update for the first time) that I much preferred the old method layout, where I like to see what's on the other live channels when watching the current live stream without the need to jump back to the TV Guide channel list.

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10 REPLIES 10
rg001c7345
Advocate

‎15-06-2023 12:00

In response to Matty999's comment

They actually did this on purpose?

What an own goal.

I so wish I'd read these forums before updating the software yesterday.  😞

 

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