02-05-2018 12:39
How can change email address on my TV after changing email address on account online? Can't get chat to work either. If company wants customers they should provide proper support not just community
02-05-2018 13:01 - edited 02-05-2018 13:02
@Anonymous User wrote:
How can change email address on my TV after changing email address on account online? Can't get chat to work either. If company wants customers they should provide proper support not just community
Hi @Anonymous User
it is possible to change the email address that is used by your now TV account. I do agree that it's nowhere near as simple to do as it should be though. I believe we should change the email address used on our NowTV accounts without any input from NowTV support
Too it, he would have to get in contact with NowTV via live chat
have a look at the help article at the link below . Then press the contact us button and then expand the 'accounts and orders' tab, then click 'change account details' and then click 'live chat' (I would recommend doing this on a PC/Mac be that a desktop or a laptop)
https://help.nowtv.com/article/how-to-change-email-address
Hope this helps
02-05-2018 13:17
02-05-2018 13:39