Log In Details Problem

[Dan6]

Hi,

I have a very strange issue. I have an account that was attached to 1 email and then I forgot those details, so somehow I managed to get through to tech support (whom I cant get through to anymore). They also had issues so created a new profile and said it would transfer my old passes to that email address... They haven't now I can log in to the new one and the old one is still charging me for Sky Sports! The new one doesnt have any passes.

What am I supposed to do without a proper tech support?

[gavs82008]

@Dan6 

Jump onto live chat by clicking 'chat online' within the green box. Do not hit 'get help quicker' this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

Or email support;
customer services @ now tv . com (ensure no spaces)