cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile

Discussions

iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by Community Manager
  • 7723 Views
  • 0 replies
  • 3 thanks

Already played

For some reason I cannot resume playing on android. I thought the error was limited to a particular movie, but alas I no longer can resume playing if I pause or minimise the app. Instead I'm stuck on the "resume" or "start from beginning" pop u p. Er...

NowTV Monthly Allowance

Hi there,I've been using NowTV for a few weeks now and have my account setup on my iPad, iPhone, PlayStation and TV. Last night my tv account and PlayStation account popped up with a message saying I've used all of my monthly changes and the same is ...

Error 9

I have a Samsung s7 and when I load into account and play anything I get contact support error 9. I have uninstalled and reinstalled the app with no luck. 

Resolved! What internet speed is required ?

Im thinking of letting my grandad use my now tv account on his ipad, but im wondering what internet speed would he need to view the sky sports channels ? thanks

Can’t view anything

Got Now TV as part of my phone contract, was told I’d be able to view for free but keep getting a message saying I need a Now TV pass.... what the hell?

Incomplete account

I was using the now tv app on my iPhone normally and then I logged out. When I tried to log back in it says sorry there is an issue with your account please go to your mac or pc and accept the terms and conditions. What do I do?

IOS 11 & NowTV app

I’ve seen questions about the compatibility of the current NowTV app and IOS 11 and I can assure you all that the app works just fine in IOS 11. 

Check status

Hi guys I'm having problem to watch on Nowtv on my phone. I've got a iPhone 7plus and always watch it with no problem but today is telling constantly to check Nowtv.com/status but when I follow the instructions nothing happens. Can you guys help?