cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Now TV app not working at all

I have just bought the monthly mobile sports pass. I have a Moto G4 Android 7.0 with the latest now TV app installed. Whenever I try and watch live TV on one of the supported sports channels I get, "Viewing stopped. Something's gone wrong. If the problem persists, contact online support team". I can see my pass in my account and I have registered my device. I'll either need to get it working or ask to cancel and try for a refund.

Labels (1)
0 Thanks
Reply
2 Replies
Marisha
Mentor

Re: Now TV app not working at all

Their Mac player isn't working either - there's a service update about that.

0 Thanks
Reply

Re: Now TV app not working at all

Says sa,e with me on my LG G5. It was okay until tomight. I can cast from the app on the phone but cannot view programmes themselves on the phone. Seems there is a definite technical problem occurred.

0 Thanks
Reply