30-05-2019 12:59
Hi @Anonymous User
Have you got a full blown NowTV Sports Pass or the NowTV Mobile Sports Pass ?
Where the Mobile Pass only offers you five sports channels which are Premier League, Action, Arena, Racing & News and you need to watch these channels on a smartphone only.
What Playback device are you using ?
30-05-2019 14:51
I’m assuming the iPhone tag is a clue, but if Anon went outside the 5 permitted channels on a Mobile Pass, he’d normally just get asked to pay.
But maybe iPhone isn’t a clue; in which case the only device that simply wouldn’t offer Sports would be a YouView Box; might this be the answer, as it so often is?