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Anonymous User
Not applicable

Hi

I can’t play sky sports but I buy monthly pass

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have you got a full blown NowTV Sports Pass or the NowTV Mobile Sports Pass ?

 

Where the Mobile Pass only offers you five sports channels which are Premier League, Action, Arena, Racing & News and you need to watch these channels on a smartphone only.

 

What Playback device are you using ?

RoyB
Legend

I’m assuming the iPhone tag is a clue, but if Anon went outside the 5 permitted channels on a Mobile Pass, he’d normally just get asked to pay.

 

But maybe iPhone isn’t a clue; in which case the only device that simply wouldn’t offer Sports would be a YouView Box; might this be the answer, as it so often is?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.