01-01-2016 15:48
Hi all - have just reported this via chat, but thought I'd post here in case anyone has a simple solution.
BT homehub 5 connection @ 10mb, LG BD box hardwired to router using an ethernet cable. Both boxes (in turn) give a streaming speed of just 284 on Sky Sports channels using the Now TV app. Apps updated to current version, nothing else running on the network (except my macbook !)
Any thoughts ?
Many thanks
Mike
10-01-2016 13:46
10-01-2016 14:57
I must admit, your's is the oddest issue I've encountered with an LG device
12-01-2016 8:23
12-01-2016 11:48
Hi @Anonymous User,
Just to echo my previous answer that I posted here - For security you can't send emails direct to that address they must come through us - to ensure this just make sure you reply to the email rather than trying to send a new one.
Thanks
Simon
NOW TV Team
12-01-2016 11:53
12-01-2016 15:27
Hi @Anonymous User
We can skip that step and deal with it all here to make things easier 🙂
If you go onto http://www.speedtest.net/ and then start the test, once it's done you'll have the option to share it and post it here in a comment.
Thanks!
Ryan
NOW TV Team
12-01-2016 18:43 - edited 12-01-2016 18:45
31-05-2016 21:41
31-05-2016 21:46
@Anonymous User wrote:
I'm having the same issue of 284 on the Sky Sports channels on my new LG BP450 blu ray player. Connected up the old white Now TV box in its place, and everything was fine. Only reason I chose this LG player was for the Now TV app, but its unwatchable.
Hi and welcome to the forum,
Is this 'low bitrate' issue only happening on the Sky Sports channels? How about Entertainment and/or Movies?
Cheers
31-05-2016 22:19