22-11-2020 21:58
mostly on the sports channel there has been a error about the player and the channel is cutting out, its also pixilated whilst playing, its not my internet, its poor transmission. Can someone pull their finger out and sort it out!!
22-11-2020 22:02
Device?
30-11-2020 13:17
now tv box
30-11-2020 17:23
@Anonymous User
What type of box? There were 3 different boxes Now TV released.
White, Black and Smart box
30-11-2020 17:27
black box
30-11-2020 17:34
@Anonymous User
So you have 2 options
1. Make sure the box is up to date and if it is head onto live chat to speak to Now TV staff
https://help.nowtv.com/article/how-to-submit-a-complaint
Click “chat to an advisor”
2. Perform a factory reset to the device, this can often squash bugs on the system.
30-11-2020 17:36
yep its up to date, i've switched to the samsung tv app at the moment