This is a customer forum, it is very rare that anyone from Now TV will monitor and repsond to your post.
For broadband related topics, you are best to give the team a call
How to submit your complaint:
I get all my Sky and BT Sports via Now. I have HD with my Sky Sports channels but when I select a BT HD channel for Sports I get a caption saying I need to apply for a BT Sports HD1 package. When I click that option it says I can't!
Thanks your help
To be absolutely clear, you cannot get a BT sport pass via Now TV.
You might have the app on your Now TV device, but the billing is most certainly not through Now TV.
Like I said all things relating to BT sport but be through BT directly. All that Now TV supplies is a device that BT sport can be used on.