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christopher11
Advocate

NOW TV

I am a NOW customer but want my BT Sports to be HD

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gavs82008
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Re: NOW TV

@christopher11 

How are you viewing your BT sports? 

Are you in the UK or ROI?

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christopher11
Advocate

Re: NOW TV

UK 

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christopher11
Advocate

Re: NOW TV

UK via Now TV

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gavs82008
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Re: NOW TV

@christopher11 

Ok so to get BT sport is only via BT directly or via EE from your mobile account.  

How have you got your BT sport subscription? 

The last time I used BT sport it is HD by default on the app. 

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gavs82008
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Re: NOW TV

@christopher11 

Just to follow up here is some information about the BT sport pass

 

https://www.bt.com/sport/monthly-pass

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christopher11
Advocate

Re: NOW TV

I get all my Sky and BT Sports via Now. I have HD with my Sky Sports channels but when I select a BT HD channel for Sports I get a caption saying I need to apply for a BT Sports HD1 package. When I click that option it says I can't!

Thanks your help

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gavs82008
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Re: NOW TV

@christopher11 

To be absolutely clear, you cannot get a BT sport pass via Now TV.

 

You might have the app on your Now TV device, but the billing is most certainly not through Now TV.

 

Like I said all things relating to BT sport but be through BT directly. All that Now TV supplies is a device that BT sport can be used on.

Monika1998
Advocate

Re: NOW TV

Hi there im monika pollakova i can not pay internet from bank because something wrong with my bank card can you send me please pay bills to my adress  so i can  go pay to post office  thanks 

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gavs82008
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Re: NOW TV

@Monika1998 

This is a customer forum, it is very rare that anyone from Now TV will monitor and repsond to your post. 

For broadband related topics, you are best to give the team a call

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW TV advisor.
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