NOW TV

[christopher11]

I am a NOW customer but want my BT Sports to be HD

[gavs82008]

@christopher11 

How are you viewing your BT sports? 

Are you in the UK or ROI?

[christopher11]

UK 

[christopher11]

UK via Now TV

[gavs82008]

@christopher11 

Ok so to get BT sport is only via BT directly or via EE from your mobile account.  

How have you got your BT sport subscription? 

The last time I used BT sport it is HD by default on the app. 

[gavs82008]

@christopher11 

Just to follow up here is some information about the BT sport pass

https://www.bt.com/sport/monthly-pass

[christopher11]

I get all my Sky and BT Sports via Now. I have HD with my Sky Sports channels but when I select a BT HD channel for Sports I get a caption saying I need to apply for a BT Sports HD1 package. When I click that option it says I can't!

Thanks your help

[gavs82008]

@christopher11 

To be absolutely clear, you cannot get a BT sport pass via Now TV.

You might have the app on your Now TV device, but the billing is most certainly not through Now TV.

Like I said all things relating to BT sport but be through BT directly. All that Now TV supplies is a device that BT sport can be used on.

[Monika1998]

Hi there im monika pollakova i can not pay internet from bank because something wrong with my bank card can you send me please pay bills to my adress  so i can  go pay to post office  thanks 

[gavs82008]

@Monika1998 

This is a customer forum, it is very rare that anyone from Now TV will monitor and repsond to your post. 

For broadband related topics, you are best to give the team a call

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

• Give us a call on 08007591213 to speak directly to a NOW TV advisor.