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Consoles

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Updated home screen!

We’ve made a few improvements to our home screen on some devices, so you can get to the shows, movies and sport you love even faster. You can check out our new home screen on these devices:  PC/MacGames consoles (PS3, PS4, Xbox)Smart TVs (see if you ...

Karl-F by Community Manager
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Xbox 360 - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox 360 into this easy topic. UPDATE:  You can't reinstall the NOW TV app on Xbox 360 Please note that you can no longer download the NOW TV app on Xbox 360. So if you've already got NOW TV...

PlayStation 4 - Frequently Asked Questions

We've compiled a few of the questions you've asked us into this handy guide on PS4   How do I create a NOW TV account to begin viewing on PS4?   [video]   How do I access NOW TV on PS4? Click here for a step by step guide to downloading NOW TV on PS4...

Xbox One - Frequently Asked Questions

We've compiled a few of the questions you've asked us about Xbox One into this easy topic.    How do I create a NOW TV account to begin viewing on Xbox One?    [video]   Get NOW TV on Xbox One A quick guide on how to add the NOW TV app to your Xbox O...

Xbox 360 glitchy audio

I've just renewed my enternatinment pass and am trying to watch Walking Dead series 8 through xbox 360 app, but the audio is terrible, keeps dropping out (especially episodes 6 and 7), seems to be just an issue through the app, seems to be ok on othe...

Ps4

I bought the pass on my phone but how do I put it onto my PS4 it’s sayin it doesn’t recognise my acc

Xbox One stuttering sound

Trying to watch The Walking Dead Season 8 on the Xbox One app and it’s basically unwatchable due to stuttering sound.I can see that I’m not the only one experiencing this and yet it’s unfixed.Can someone from Now TV please tell us when this will be f...

No longer recognising Xbox 360 as registered device

I have 4 devices registered inc. Xbox 360 - the 2x tv’s and iPad are working fine but if I try to connect to Xbox I get a message to say I have reached my device quota and cannot connect. I have not made any changes and the Xbox is still listed as a ...

Payments

HI I BOUGHT SKY SPORTS SESSION PASS OF NOW TV AND AFTER THAT I DONE 14 day free trial on sky movie anyway on the 12 day they took a payment I was ok with that and after the 14  day free trial I have been emailing them for the last 3 months too cancel...

Now tv

I’m having trouble logging in to my now tv.its saying  could not register the device. Maximum allowed registered devices exceeded can you please tell me how I can get this to work on my Xbox one I have logged out on all devices but it’s still not wor...

Sound stuttering/cutting out

Sound constantly drops out when watching black panther and walking dead on the ps4 it seems everyone is having the same problem regardless of hardware. Now tv is already over priced with poor quality apps and poor selection compared to other provider...

Now TV PS4 issues

HiI am hoping someone can help because Now TV aren't. I've been having issues streaming Now TV through my PS4 for months and months. Basically it constantly has a stream quality of 680+, then drops to 90 roughly every 6 minutes causing the picture to...

Resolved! X box one registered device

It won’t let me watching now Tv via the app on my xbox one even though it’s a registered device. When I try to play the film it tells me it can not register a new device as maximum amount of devices are done. Yet when I go on my account it clearly sh...

devices

NOW TV was saying i had too many devices on my account, i deleted two and now wont let me log back in for a month?? How can i resolve this