25-09-2014 13:48
hiya my nowtv wont let me watch any movies. it just pops up with error code 1 all my account is right and i dont understand why this has come up as it was working fine untill a few days ago. i thought it was just a problem with the app. please help
14-01-2015 6:21
14-01-2015 8:48
19-12-2016 19:41
Smart tv
19-12-2016 19:57
26-12-2016 22:39
Hi, ive just started a new 'free trial' for the movies, but, when i choose a movie it doesnt play, a display comes up, saying 'cant play, error please check forum.'
Playing on a Mac.
Thanks
26-12-2016 23:21 - edited 26-12-2016 23:22
@Anonymous User Hello 🙂
Is your account fully set up with a valid payment card?
Also, is the movie you are trying "Maze Runner: Scorch Trials"?
09-06-2015 10:02
Hi,
I know this is very delayed but hopefully this will help anyone else having the issues as well but make sure the date, time and location is set correctly on your PS3. I was constantly getting error code 1 on my PS3 and I have always had issues with the time being incorrect on my PS3, set the time manually and it all works a treat.
Hope this helps someone.
01-08-2015 18:22
Thanks @Anonymous User - I'd just like to confirm that the above solution worked for me after having "Video has signalled an error" message with error code 1. I quit from the app and noticed that the time on my PS3 was an hour out; going into the settings and setting the time manually fixed the issue without having to do anything else.
21-08-2015 23:01
Ps4 trying to too wtach interstellar when I get error code 1
25-08-2015 15:31
Hi @Anonymous User
Thanks for getting in touch. Is it just with this particular film? Can you try deleting the app and then re-installing please. Or try coming out of the app first and then trying again.
Cheers
Ranj
NOW TV Team