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Anonymous User
Not applicable

Wrong code

Hi I’ve got 3 month kids pass but saying voucher code is wrong... I’ve tried it 4 times 🙈 what can I do x
Legend 5
Legend 5

@Anonymous User


Welcome to the forum. The usual cause of this is misreading the code on the voucher, have you tried a few different combinations, especially where a letter may be a number or vice versa, e.g 5(five) and S, 1 (one) and I (capital i ), 0 (zero) and O (capital o) etc?

The following help page gives more info


and if you are still stuck after all that, go to

and choose the option for live chat who can check the code for you.