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Anonymous User
Not applicable

You view box

Started free movie pass - it's worked for 3 days watched a few movies with no problems now the pre loaded now tv app won't open - any ideas ? Have tried switching off over night and trying again
1 Reply
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Try the following help page in case it's some use

 

https://support.youview.com/youview-box/on-demand-players-apps/on-demand-player-or-app-not-working

 

If that doesn't work you can try live chat to see if they are able to help. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)

 

If you still have trouble after that post back and I'll tag a couple of the YouView regulars for you.

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.