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Anonymous User
Not applicable
‎27-03-2018 11:59

Channel

Just wondering if anyone else has this problem I’ve got the new stick. But it won’t play 2nd movie channel on watch live or 1st and 3rd sports channel. Quite frustrating as it plays on older boxes. Any ideas am quite me to this thanks in advance.
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3 Replies
Andy
Legend 5
Legend 5
‎27-03-2018 13:55

@Anonymous User

 

Welcome to the forum. I don't have a sports pass but the live cinema channels are working for me, including Sky Cinema Greats which I'm guessing is the one you mean? What happens when you try to play those channels? Have you also tried playing them from the TV Guide (press TV Guide on the remote).

 

If the other channels work fine it shouldn't be a problem with your router but try removing the USB power cable from the stick for a few seconds, then connect back up and try again. 

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

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Anonymous User
Not applicable
‎27-03-2018 22:48

In response to Andy

I don't have the stick but on my Smart box everything is working fine. I've been channel hopping most of the night on the sports channels.

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Anonymous User
Not applicable
‎28-03-2018 17:27

My boxes work fine am presuming it’s a faulty stick I’ve tried to contact nowtv but no reply I’ll take it back to Argos tomorrow.
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