Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- NOW Community
- Cinema
- Overcharged for Entertainment Pass
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Follow discussion
- Subscribe
- Mute
- Printer Friendly Page
Anonymous User
Not applicable
16-03-2016 11:41
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Overcharged for Entertainment Pass
Hi
Bought now tv box which came with 2 month movie pass for the folks at xmas ,, as you know i had to enter my bank details and was assured no money would be taken out ,, Well guess what , you took £9.99 out in january , febuary and march ..Can i have it back please !!!! , very unhappy
6 REPLIES 6
Anonymous User
Not applicable
16-03-2016 16:11 - edited 16-03-2016 19:32
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
@Anonymous User
Did you type in the voucher code correctly when setting up the box? There should have been a voucher in the box which you need to type in the code to get the pass for free.
Anonymous User
Not applicable
16-03-2016 20:51
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
i remeber being asked to type in the code and was told "congratulations "
on setting up your now tv account and 2 month movie pass, You wont be
billed for the first two months
on setting up your now tv account and 2 month movie pass, You wont be
billed for the first two months
Anonymous User
Not applicable
16-03-2016 21:31
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
@Anonymous User wrote:
i remeber being asked to type in the code and was told "congratulations "
on setting up your now tv account and 2 month movie pass, You wont be
billed for the first two months
ok then, do you happen to have another account you may have used? such as a sky id?
Anonymous User
Not applicable
17-03-2016 13:54
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Nope . Did exactly as it said on the box ,, all i wanted to do was buy me folks a £15 now tv box so they could watch iplayer through there old set and 2 months of free movies ,so far its ending up costing £45 and no way to stop it
Anonymous User
Not applicable
17-03-2016 18:37
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Hi @Anonymous User
Thanks for getting in touch, I'm sorry to hear you've been having issues with unwanted charges.
I've dropped you an e-mail about this, please keep an eye out in your Inbox/Spam folders 🙂
Thanks,
Rob
NOW TV Team
Anonymous User
Not applicable
21-03-2016 10:04
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Morning
I have been to the bank and cancelled the card so you can not take anymore payments
I accept the fact that i forgot to cancel after two months for the movie package and was charged £9.99 for march but am a little bit annoyed that you took january and februarys payment ..
I did exactly what it said on the box and was congratulated on taking the two free months for sky movies , if like you said i had entered the wrong code then surley it would have been impossible for me to have started two months for free . I will be instructing my bank to recover the january and february payments or you can reimburse me your selves ..
