My kid has become addicted to kids TV over the summer, as something I agreed to try I figured it was worth the extra and would have been continuing. But it is too much content not all of it is really appropriate especially Cartoon Network. I originally got now TV to save me from kids DVD mountain then entertainment coz of kids section which was fine as it was. I have Amazon fire to be able to set limits and age appropriate content I wish I could pay more and choose a kids lite version, oh that sounds like what you sold me before! I think you should bring back the basic kids service to entertainment. In the meantime the pass is cancelled. Please remove it I do not want it on my TV anymore.
@Anonymous User wrote:
.... In the meantime the pass is cancelled. Please remove it I do not want it on my TV anymore.
Hi @Anonymous User,
Provided your 'Kids' subscription has been cancelled correctly, you wont receive any further charges.
If you don't want anybody to accidentally 're-start' the monthly service, I suggest you set-up a 'pin code' on your account.
And just-so other NOW TV customers know: -
Well I understand in principal a service remains on your account until the
end of a pass, it is a process now TV has defined. As a consumer I
believe there should be a manual override in my account to remove a service
which is not wanted from a trial subscription. I already have a pin. It's
this lack of flexibility from a service provider that sells itself as the
flexible option in the market....which is why I perceive Now TV is falling
You will find the same with most providers. I can't stop the shopping/kid channels appearing on Virgin though I can stop the adult channels appearing.
You could just change the password, though I guess if you have another pass and watch on a Now TV box it wouldn't make any difference.