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Advocate

No voucher code

Bought smart box with 3 month ent pass....on set up there is no code beneath the silver strip. Bought from ezee trade on Amazon 21st Dec. SeriaI number is 5686D2314437.
Have set up with 14 day free trial but need a voucher code ...please help.

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Legend 5
Legend 5

Re: No voucher code

@LynSher33

 

Welcome to the forum. Normally you would have to resolve this with the seller you bought it from eg return for refund or exchange, however before you do this might be worth just popping onto live chat, explaining what's happened and seeing if they can do anything for you first.

 

To get to live chat, go to the following help page and choose the live chat option.

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

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1 Reply
Highlighted
Legend 5
Legend 5

Re: No voucher code

@LynSher33

 

Welcome to the forum. Normally you would have to resolve this with the seller you bought it from eg return for refund or exchange, however before you do this might be worth just popping onto live chat, explaining what's happened and seeing if they can do anything for you first.

 

To get to live chat, go to the following help page and choose the live chat option.

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

View solution in original post

This post has been archived

This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.