03-08-2015 9:43
28-08-2015 17:23
I've got NOW TV to work on a budget Sony Xperia E1 for £59 and a Motorola Moto E which is also in the budget range.
11-09-2015 14:32
Hi just got a zte blade s6 and im getting an error message
sorry we dont support HDMI streaming from mobile devices
i am trying to watch now tv on phone not through my tv any advice onhow to correct this error message?
14-09-2015 15:19
Hi @Anonymous User
Thanks for getting in touch, are you still having issues with this? can you try deleting the app and then re-install please. Do you have any other mobile device you can try on also and see if it occurs on that too.
Cheers
Ranj
NOW TV Team
14-09-2015 15:28
Hi yesstil having problems i have reinstalled the app and its just the same
dont have any other device to try it out on
cheers peter
15-09-2015 19:38
Hi @Anonymous User
Sorry to hear that 😞
Can you tell us your Android version and the NOW TV app version as well?
Would it be possible for you to send us a screen shot of the error (with your next reply)?
Birgit
NOW TV Team
15-09-2015 20:09
17-09-2015 12:21
Hi @Anonymous User
Thanks for the details and the photo.
I'll forward these to our tech team to be looked into.
Birgit
NOW TV Team
17-09-2015 15:18
Hi all,
Our technical team is aware of the issue. There's a fix coming that will make it work on some devices.
At the moment, we cannot provide any specific dates.
Birgit
NOW TV Team
18-09-2015 21:10
I had the same message, keep being told,- i also have a cheap chinese tablet, 5.0.2 - well as for the technical team, who r they and why are they not on hear, oh u guess there probably one one or two, anyway now tv ive canceled, u are so slow to do anything, make fun of people using cheap tablets, and expect people to pay for the top of the range devices, so bye bye,
listen up sky, if u wanna make money u have to be with the mass market, get a grip this is not the 1980's
20-09-2015 17:27
@Anonymous User wrote:... u are so slow to do anything, make fun of people using cheap tablets, and expect people to pay for the top of the range devices, so bye bye,
Hmmm...
I don't consider my Tesco Hudl2 (with Apex launcher) to be a "top of the range device"...