monthly payments

[kokei]

The website shows Superfibre as £22 per month, but when I go to the payment page it shows £35 per month. Which amount is correct?

[schnapps]

Hi @kokei 

It should be what is advertised on their website which is £22 per month, though a few people have reported this in their checkout basket.

First thing to try is another internet browser such has Fire Fox for example.

[kokei]

Thank you for your prompt reply.
I have tried it on Chrome, Safari and Edge and it did not work.
I would like to try it on Firefox.

[schnapps · Accepted solution]

Hi @kokei 

If still no luck, then maybe try something like your smartphone with mobile internet data if you have a data plan.

Otherwise get in touch with the NOW Broadband Team (assuming you are not trying to claim some sort of cash back with the Broadband order).

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

[kokei]

Thank you for your kind response.
I would like to contact the support team.

[Jayach]

It has been mentioned a few times, (I started a thread about it) However it usually works O.K. in a different browser.