@HBANGA
Now don’t monitor this customer-to-customer Community, let alone revert on it 😢
And as you have seen the Community software ‘eats’ email addresses anyway.
If you want to talk to Now Broadband, use the number they will have given you; though if you can’t pay for the broadband, then I fear you won’t get the broadband.
if the number they have given you does not work, take your pick of:-
0800 759 1213, 0330 041 2518, 0330 041 2462, 0330 332 3050, 0330 041 2473, 0333 759 4816
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
