Payment Issue

[Anonymous User]

I have saved my Debit Card on the account and NOW Broadband has not deducted any payment for the last 2 months. There is no other way to reach the customer service or make payment. Request help to get this issue sorted.

[gavs82008]

@Anonymous User 

There has been a fair number of issues with payments reported.

There is a number you can call to make the payment.

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412485

If that number doesn’t work you can use the number in the below link.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[Anonymous User]

I'm having the same problem, haven't taken payment for two months and my account won't accept any cards to clear overdue payment. 

[gavs82008]

@Anonymous User 

If it’s for broadband have you tried calling the team using the methods I outlined in my post?