05-12-2020 17:38
I am trying to talk to NOW TV support service (i.e. as to talk to somebody about a problem), and the page that provides a button for talking to customer services via live chat (link: https://help.nowtv.com/get-in-touch/now-tv-account-payments/i-have-a-query-about-my-bill-or-payment-...) doens't work on my browser. It says it failes to connect.
I tried this on Firefox and Vivaldi (which is based on Google Chrome/Chromium) and i looked at the console and it's just an error with regard to an array.
Anybody can help to reach out to customer service without using the live chat?
05-12-2020 18:20
@Anonymous User
Links often change. Give this one a go.
https://help.nowtv.com/article/how-to-submit-a-complaint
Hopefully you get it sorted with Now TV