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Anonymous User
Not applicable

NOW TV customer service live chat is broken

I am trying to talk to NOW TV support service (i.e. as to talk to somebody about a problem), and the page that provides a button for talking to customer services via live chat (link: https://help.nowtv.com/get-in-touch/now-tv-account-payments/i-have-a-query-about-my-bill-or-payment-...) doens't work on my browser. It says it failes to connect.

 

I tried this on Firefox and Vivaldi (which is based on Google Chrome/Chromium) and i looked at the console and it's just an error with regard to an array.

 

Anybody can help to reach out to customer service without using the live chat?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Links often change. Give this one a go.

https://help.nowtv.com/article/how-to-submit-a-complaint

Hopefully you get it sorted with Now TV

FYI that I do not work for NOW, just a NOW customer trying to help