How long does it take to re-activate NowTv Broadband?

[Anonymous User]

Hello Everyone,

I have used NOW Tv Broadband in the past, just cancelled the broadband service about 3 months ago. I have now moved to a property and want to re-activate the broadband service. How long does it take for the broadband to be active again? Surely won't take the usual 14 days cause I already have the modem/router with me. 

Thanks for your help!

[ukbobboy]

@Anonymous User 

Hi Paulo

Surely you must realise that there is a plague running rampant throughout the country, and the world, and nothing is exactly normal at the moment.  So if you have to wait a little longer than 14 days for normal service to be resumed then you should think yourself lucky that you've not met Corona.

[Anonymous User]

if your switch doesn't involve an engineer visit it might be ok (14 days) if it does I think they are not doing any visits for the moment

[Anonymous User]

@ukbobboy 

You completely missed my question... I know more than yourself what's going on at the moment. But I expected that having the router with me would not need an engineer therefore it could be done in less than 14 days. If a engineer was needed then I would assume it would take longer than 14 days... Cause I am not tied to a contract I can easily find solutions: such as mobile home broadband. 

@Anonymous User 

I already spoke with someone in the customer service after more than 2 hours on the phone. It will probably need an engineer (which I didn't think it would) and they have the slowest possible speed available therefore Nowtv it's not an option cause I will need a good service. Thanks for replying anyway! 

[ukbobboy]

@Anonymous User 

Hey Paulo

I'll accept that I've missed the point, I may be suffering from cabin fever.

Still, I'm trying to chill out to the Lighthouse Family.

UK Bob