01-01-2019 11:33
I tried looking throught your site. Unfortunately despite wasting an hour I still cannot find your contact details, hence this post.
Please can you advice me how can i get VAT receipts for the past payments ?
Appreciate your qucik response
29-04-2022 16:32
Nobody has ever conflated working from home with running a business from home as far as I am aware. If the employer wants to pay for their workers' broadband they should set up a separate service for them. Nobody can reclaim VAT from a domestic customer account.
29-04-2022 17:32
@redchiz1 wrote:Nobody has ever conflated working from home with running a business from home as far as I am aware. If the employer wants to pay for their workers' broadband they should set up a separate service for them. Nobody can reclaim VAT from a domestic customer account.
The original wording in some T&C's weren't specific about working from home and business use, so have recently been updated to make it more obvious which is permitted and which not.
29-04-2022 17:50
@Anonymous User Please provide a definitive example of your claim, otherwise let's leave it as not really relevant, OK?
30-04-2022 13:18
@redchiz1 wrote:@Anonymous User Please provide a definitive example of your claim, otherwise let's leave it as not really relevant, OK?
Agree to disagree? Fine by me.
29-04-2022 23:06
@Anonymous User
The relevant clause was, and as far as I know still is:-
The NOW Broadband and Calls services are for private domestic use by you and members of your household only and they should not be used for any activities not reasonably expected of someone using the services for domestic purposes (for example, for commercial or business purposes).
“If you're looking for the NOW Broadband and Calls contract click here.”
http://web.static.nowtv.com/images/docs/now-broadband-contract-dec-21.pdf
Dec 21. Quite late on within the COVID epidemic that has many of us working from home, but quite unequivocal that such is outside the Terms of Use,
But if you can point us to a restatement of this, in particular relating to WFH, then that would ease many minds.
30-04-2022 13:16
I think the important thing is that "should not be used for any activities not reasonably expected of someone using the services for domestic purposes (for example, for commercial or business purposes)" is purposely vague, in that WFH is now considered a domestic usage.
Business or commercial would indicate that you are using it to make money.
WFH you are not directly making money, as you would be getting a salary.
If having broadband from home was part of your contract then the employer should provide it.
30-04-2022 13:35
@Anonymous User weote:I think the important thing is that "should not be used for any activities not reasonably expected of someone using the services for domestic purposes (for example, for commercial or business purposes)" is purposely vague, in that WFH is now considered a domestic usage.
Business or commercial would indicate that you are using it to make money.
WFH you are not directly making money, as you would be getting a salary.
If having broadband from home was part of your contract then the employer should provide it.
Now that I totally agree with! 🙂
01-05-2022 15:39 - edited 01-05-2022 15:47
@redchiz1 wrote:Nobody has ever conflated working from home with running a business from home as far as I am aware. If the employer wants to pay for their workers' broadband they should set up a separate service for them. Nobody can reclaim VAT from a domestic customer account.
As an independent contractor with my own Ltd PSC, I both worked from home and ran my business from home. Not on Now Broadband, obviously, but equally not on a specialised business broadband account.
So it was my broadband to pay for, personally . And to reclaim both the expense and the VAT on my telephone and broadband bill pro-rata to my business use as distinct from my domestic use.
But the VATman is not interested, when I claim back the Input Tax, in what the service does or doesn’t claim to be, only in whether it is a VATable supply to me of something that I am using in my business, and I can demonstrate both that the supply is VATable (which is where the lack of Tax Invoices from Now falls down) and that I made business use of what I am claiming.
There are a few things that have special provisions (cars, property, etc) where people who are outside those trades can’t reclaim Input Tax, but broadband is not one of them.
As regards your second query, nobody working from home is carrying out domestic purposes, are they? So while I agree that WFH is now such a norm that Now shouldn’t be forbidding it, I might deprecate that they haven’t come out and clearly stated that.
Quite possibly eminently sensibly, because it might then place an obligation on Now to provide a business continuity level of service instead of a domestic one, as many people WFH and seeing their domestic broadband go down seem to expect.
01-05-2022 16:22
If you are a VAT registered business you can reclaim VAT for business purposes. Working from home does not qualify as such.