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Anonymous User
Not applicable

Transferred from NOW Broadband to PlusNet with a problem!

Hello,

 

I migrated with my landline number to Plusnet, early April.

However anyone calling me from a Sky mobile or NOW land line, to my landline cannot do so any longer.

Plusnet and Openreach have tried since to find a problem without success.

They suggest I get in touch with NOW, and say it is a porting issue with SKY.

I have tried the NOW help line number, but an automated response wont let me go any further because I am no longer a NOW customer.

Any help out their would be most appreciated.

 

Thanks

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

If you can't get through on the telephone number on this link page below, then use the web form on the same link to send them a message.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

View solution in original post

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

If you can't get through on the telephone number on this link page below, then use the web form on the same link to send them a message.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1