06-12-2013 20:10 - edited 06-12-2013 21:37
Hi, I have just set up my NOWTV box for the first time and it is saying i have reached the maximum number of devices. The website and ipad app show only 2 registered devices and it should allow 4?
Appreciate some help.
Thanks
22-05-2017 19:26
@Anonymous User wrote:
This has happened to me also???
Hi @Anonymous User I'll sort it for you now and send you an email. Cheers
26-05-2017 11:16
This has also happened to me, its giving me error message 6003 however i only have three devices connected and am onky trying to use the already connected devices, what can i do to sort this out???
26-05-2017 11:25
@Anonymous User wrote:...what can i do to sort this out???
Hi @Anonymous User,
You need to speak to a NOW TV representative, which can be done via the forums 'Live Chat' facility or 'Send us a message' facility. Here's what you need to do: -
Cheers
22-05-2017 19:31
22-05-2017 19:46
@Anonymous User wrote:
Thank you. Can you tell me, if a chrome cast is moved from one tv to another is this classed as switching a device?
@Anonymous User No, moving from one TV to another doesn't affect anything. If you weren't already aware tho, make sure you click the cast button in your phone/tablet's NOW TV app before you choose something to send to your Chromecast, otherwise your phone/tablet will take up one of your 4 slots as well.
22-05-2017 19:31
Hello all my devices are not letting me watch anything as they are saying I have reached my allowance for changes, however I haven't changed anything and the devices I'm trying to watch on are still listed as active devices ??????? Very annoying as I am currently paying for a service I can't use !!!!!!!
22-05-2017 20:28
@Anonymous User wrote:
Hello all my devices are not letting me watch anything as they are saying I have reached my allowance for changes, however I haven't changed anything and the devices I'm trying to watch on are still listed as active devices ??????? Very annoying as I am currently paying for a service I can't use !!!!!!!
Sorted this for you @Anonymous User Try and watch something now sure and then check your emails 🙂
Thanks
Tony
NOW TV
22-05-2017 19:24
22-05-2017 19:35
@Anonymous User wrote:
An error message occurred on one of the four registered devices. Now all devices will not stream an the error message happens on all devices. What can I do to fix this?
I've sorted this for you now @Anonymous User
Check your emails and try to watch something too 🙂
Thanks
Tony
22-05-2017 20:06