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Advocate

maximum number of devices error 6003 - only 2 devices registered

Hi, I have just set up my NOWTV box for the first time and it is saying i have reached the maximum number of devices.  The website and ipad app show only 2 registered devices and it should allow 4?

 

Appreciate some help.

 

Thanks

 

 

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Community Manager
Community Manager

Re: maximum number of devices error 6003 - only 2 devices registered

Thanks for posting.

It sounds like you've reached your maximum device changes for the month.

Please see this article for more information on managing your devices.

 


Thanks

Simon
NOW TV Team

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Advocate

Re: maximum number of devices error 6003 - only 2 devices registered

Hi,

Im in the same situation and although I removed one device to add my newyly purchased nowtv box instead of it.I still cant access with my nowtv box. Also to top it off Ive got my skysports 24 hour active and cant watch it on my TV!!!!

 

Ridiculous and very disapointed in the the fact you cant activate a device and remove one in real time like you do with sky go!

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Community Manager
Community Manager

Re: maximum number of devices error 6003 - only 2 devices registered

Hi Tyddynednyfed.

 

Thanks for posting.

 

Thanks for posting.

It sounds like you've reached your maximum device changes for the month.

Please see this article for more information on managing your devices.

I've sent you a private message regarding your account information.

Thanks

Simon
NOW TV Team

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Advocate

Too many devices

Hi There,

 

I bought a Nowtv box for my mother, it's registered to my NowTv account and showed up on the system in my registered devices as soon as I received it. We tried to use it yesterday but the system is telling me there are too many devices registered and that I have used my 1 allowed change this month. I am leaving today and would like this working if possible before I leave as it is a 3hr journey back and unlicke her computer I can't use 'Logmein' to remotely fix any problems she has.

 

Is it possible to do something to sort her out before I leave at 2pm, so that I at least have some time to show her how to work the box before leaving?

 

Thanks

Mogs

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NOW TV Team (Retired)

Re: Too many devices

@Mogladite - your devices have been reset for you.

 

Happy viewing Smiley Happy

 

Char

NOW TV Team

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Advocate

Re: Too many devices

Hi

I'm having issues with this too. Just tried to add the new iPad onto Now TV and now it won't allow us to watch it even through the Now TV Box. I've already made a change this month by removing an iPhone which was lost but I'm unable to fix this now until next month.

Is there anything you can do to help? We were hoping to cosy up on the sofa today and watch some Christmas movies, would be much appreciated if you could.

Thanks,

Hannah

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NOW TV Team (Retired)

Re: Too many devices

@Hannahdoraxx - this has been reset for you Smiley Happy

 

Hope you had a Merry Christmas and happy viewing your movies tonight!

 

Char

NOW TV Team

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Advocate

Re: Too many devices

Afternoon all

 

I'm having a similar problem with this - I'm trying to watch on my computer which is already registered and have been told that I'm unable to as I have 'Too many devices registered'. I have two computers registered, but can't tell which one is which to try to remove one and re add it - anyway you could help? 

 

Merry Chrsitmas

 

P. 

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NOW TV Team (Retired)

Re: Too many devices

@peyton93 - Done Smiley Happy

 

Hope you had a great Christmas!

Happy viewing!

 

Char

NOW TV Team

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