maximum number of devices error 6003 - only 2 devices registered

[Anonymous User]

Hi, I have just set up my NOWTV box for the first time and it is saying i have reached the maximum number of devices.  The website and ipad app show only 2 registered devices and it should allow 4?

Appreciate some help.

Thanks

[Anonymous User]

Andy I really appreciate it.

Just a question, Is there any possibility that 4 devices can ever be streamed at once like Netflix does.

Even if there was a charge for the extra 2 devices I'd be more than willing to pay.

Anyway,

Thanks again

[Anonymous User]

Hi @Anonymous User

In short the answer is No, We only have the option to stream 2 devices at the same time.

[Anonymous User]

Please remove the device restriction its a real pain why do we have to wait a month. Its too restrictive. When are these restrictions going to be removed that's the answer everyone wants to hear

[SeeMoreDigital]

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@Anonymous User wrote:
Please remove the device restriction its a real pain why do we have to wait a month. Its too restrictive. When are these restrictions going to be removed that's the answer everyone wants to hear

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Hi @Anonymous User,

99.99% of the time all you have to do is contact a NOW TV representative via the forums 'Live Chat' facility, explain your requirements and they'll reset your devices. 

It's not that much of a hassle 😉

[Anonymous User]

Yes it is I don't have to contact Netflix and ream of a bunch of security stuff every time I want to add a device. So why do I have to do it here as the limit is 2 devices simultaneously who cares how many devices are registered. Is there some kind of legal reason this is in place if not then its pointless

[Anonymous User]

Hi @Anonymous User

Thanks for getting on touch with us.

Our device limits are in place as part of the rights agreements in place from the providers of our live and on demand content.

I hope it hasn't caused you too much inconvenience!

Thanks

Rob

NOW TV Team

[Anonymous User]

Im with sky but now also paid for now tv i got it working ok but you only allow 1 device a month and i need 2 straight of the bat for the livng room and bedroom, do i really have to wait a month to activate the second one ?

[SeeMoreDigital]

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@Anonymous User wrote:

Im with sky but now also paid for now tv i got it working ok but you only allow 1 device a month and i need 2 straight of the bat for the livng room and bedroom, do i really have to wait a month to activate the second one ?

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Hi @Anonymous User,

I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your situation to them... They're usually pretty quick at resolving such things 😉

The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

• Click on the following: How To Contact NOW TV link.
• Click on the blue 'Start Live Chat' button on the left of the web page.
• A new 'What can we help you with today?' pop-up window should open up.
• Click on the 'Request Chat' button.

Cheers

[Anonymous User]

not using a new device yet i still can't  watch  cos it thinks i am!!!! ruined my late night movie plans.

Really stupid restrictions! I mean really what difference does it make how many devices i have if only two can be used at once anyway?? makes me feel like im being treated like im doing  something wrong or bad just being a member...like im not trusted by sky to not share my passor something. Treat your customers with more respect please!

at least  make it work properly if you cant do that !!

[4268]

@Anonymous User if you had posted when problem arose could have been sorted by now 🙂 Pop on to chat so they can help with the device slot so at least you can watch today. please contact Now chat via this link

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