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Anonymous User
Not applicable
06-12-2013 20:10 - edited 06-12-2013 21:37
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maximum number of devices error 6003 - only 2 devices registered
Hi, I have just set up my NOWTV box for the first time and it is saying i have reached the maximum number of devices. The website and ipad app show only 2 registered devices and it should allow 4?
Appreciate some help.
Thanks
557 REPLIES 557
Anonymous User
Not applicable
06-11-2015 20:40
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Hello,
sorry to hijack your thread but i too have the same problem. I stopped using nowtv box inorder to use my phone to cast to chromecast but "Device limit reached". could you help me as well please
Anonymous User
Not applicable
09-11-2015 11:19
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HI @Anonymous User
I belive this has now been sorted for you.
Thanks
Andy
Anonymous User
Not applicable
24-12-2015 23:54
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i cant add devise i must w8 this to new mount this is a jok ????/? i have only 2 davis i coant use now tv box on my tv now ......
for what i pay my many ???
Anonymous User
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25-12-2015 15:08
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Hi @Anonymous User
As this is account related I will send you an emai.
Thanks
Andy
Anonymous User
Not applicable
02-05-2016 17:41
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Hi, same issue for me, just got back into bed with nowtv and only have 2 devices registered. Trying to watch on my tv and it isn't letting me. Apparently i have to wait until after june 1st which is absolutely unacceptable. As a returning subscriber after 12+ months out in the cold of course my devices will have changed!!! help!!!
schnapps
Legend 5
02-05-2016 18:51
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@Anonymous User
Speak to live chat, they may be able to help you out by freeing up a device slot for this month.
Follow artesea instructions in his above post, how to get in contact with live chat.
Anonymous User
Not applicable
03-05-2016 12:13
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I have a similar issue. I have only ever had three devices; two iPads and a Xbox One. I have not made any recent changes but find I cannot watch on any of them - they are all showing the message 'Sorry, you've already used this months allowance for adding new devices, you'll be able to change again next month'. But I'm still using the same three devices. help! thanks
Anonymous User
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19-05-2016 10:51
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hi only just signed up to nowtv and it sayin ive reached my maxium limit just wondering if i can add some more devices before the 1st of june like it is saying please
Anonymous User
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20-05-2016 9:02
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@Anonymous User
I can see our live chat team sorted this out for you.
Andy
Anonymous User
Not applicable
06-09-2016 21:10
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Now being told have reached maximum devices and need to remove one, but I only have the agreed limit of 4.
Why is this message appearing and how can this error be corrected?
