27-03-2015 13:27
Solved! Go to Solution.
27-03-2015 13:36
27-03-2015 13:32
10-05-2015 13:43
Hi i set my my account with Vodaphone and yet NowTV asked for my bank details, however i would now like to cancel my whole account. how?
10-05-2015 16:14
Hi @Anonymous User
Thank you for getting in touch. I can see this has been resolved for you which is great. Enjoy your viewing.
Cheers
Ranj
NOW TV Team
24-11-2017 7:58
I cancelled my subscription over a month ago. It was supposed to have expired on 21st November, but lo and behold, I still have it and have been charged. I have tried six times to 'Get in Touch' and this results in an 'oooops something went wrong' message each time, so I've tried to register a complaint but that's the same process and I end up with the same 'ooops something went wrong' message!
Before I signed up for Now TV I'd read lots of reviews that said it's very difficult to cancel your subscription but i really didn't believe it would be - and here we are!!! Judging by the number of similar posts, I see these reviews were quite correct! Very disappointing!!
I have gone through the process of 'cancel Pass' yet again and am told that it will now run out on 23rd December - but I want my £9.99 back and the agreement to be honoured!!!
27-03-2015 13:36
27-03-2015 13:44
02-04-2015 12:29
I cannot also cancel my subscription.
I keep clicking on the my account tab after signing in and it takes me back to the home page each time!
Please advise as I dont have the options to email or live chat either!