Current Broadband combo package customer.
On Sunday 28th Oct I added a Sky Sports Monthly pass to my account so it would cover me for the last 3 F1 races up to and including the 25th Nov. Thinking this would be about the same cost as 1x day pass for the Sun 28th race, and 2x week passes for the final two race weekends. But just easier to manage.
This wasn't a pre-paid pass, I just went onto my account online and added it.
Today I go to cancel the pass to stop it from auto reneweing to be told it would cancel on the 20th Nov, not around the 28th I was expecting for a full month so I would miss the last race. I can see on the billing section that I won't be charged the full £33.99, instead a pro-rata rate of £26.31.
I feel like I've been ripped off here. This means if I cancel now I will have to buy another week pass for the final weekend. Bring my total cost to £39.30. Or if I let it auto-renew I will be charged for the full rate for another month.
I thought the whole point of NOW tv was to be able to added and remove passes easily, this doesn't seem the case to me.
Have I missed something here?
