14-01-2016 18:49
15-01-2016 17:11
Hi @Anonymous User
Thanks for your post.
Very sorry to hear that 😞
We have sent you an email and currently waiting for your reply.
Birgit
NOW TV Team
26-04-2016 12:51
Hi,
I had the 2 week free trial for your entertainment pass ready for GoT Season 6 Launch yesterday... You have now taken the £6.99 payment without giving me access to the Entertainment Pass so I subsequently missed the GoT launch and left unable to view the Entertainment pass as well as being £6.99 down...
Please resolve this
26-04-2016 13:10
@Anonymous User what does you purchase history say, and what's visible in My passes? Because if you've been billed £6.99 you should be able to watch anything on the entertainment package.
26-04-2016 13:31
28-04-2016 17:27
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
Just to let you know, I have sent you an email in regards to your query.
Thanks,
Karl
18-01-2016 18:57
19-01-2016 17:01
Hi @Anonymous User,
We have responded to one of your other posts.
Thanks,
Karl
NOW TV Team