20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
25-03-2015 14:58
@Anonymous User wrote:If I'm not gonna use this service how do I delete my card details?
25-03-2015 15:08
25-03-2015 15:22
26-03-2015 16:59
Hi @Anonymous User
Thanks for your post.
I will send you an email with all the needed information shortly 🙂
Birgit
NOW TV Team
26-03-2015 17:09
How do I fully close my account?
26-03-2015 19:34
Hi @Anonymous User
Thanks for your post.
I will email you shortly.
Regards,
Birgit
NOW TV Team
29-03-2015 23:15
Please delete my account and all information stored about me as per the data protection act - failure to do so as per my request will result in a lawsuit being filed against NOW Tv, SKY, and BSKYB.
You have NO RIGHT to hold any information on a customer that has requested that these details be deleted.
Your actions, and this thread have been forwarded Information Commisioners Office as you are breaking the law:
https://ico.org.uk/about-the-ico/what-we-do/taking-action-data-protection/
Further legal action will be taken if you do not remove this information
30-03-2015 15:30
Hi @Anonymous User
Thanks for your post.
As this is an account related query I will be emailing you about your query instead.
So if you could kindly keep a look out that would be great!
Thanks
Ruth
NOW TV Team
10-10-2016 20:10
hi i want to delete my credit card info as i do not use this service
14-10-2016 13:54
Hi @Anonymous User
As this is an account related query we are unable to deal with this in the open forum.
I will send you an email shortly or you can also jump onto our live chat service to get this actioned for you quicker.
Thanks
Andy