19-08-2014 21:58
So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!
Annoying!
Solved! Go to Solution.
20-08-2014 21:53
Hi Jayjay66,
Thanks for your post.
Sorry to hear you're having trouble trying to remove and add devices.
An email will be sent to you shortly regarding this.
Thanks,
Sabrina
NOW TV Team
04-12-2014 21:54
05-12-2014 12:09
same issue, trying to remove a device and it not being removed.
05-12-2014 13:28
Hi @Anonymous User and @Anonymous User
Thanks for getting in touch.
You should both be able to change your devices now.
Thanks,
Sabrina
NOW TV Team
05-12-2014 15:00
05-12-2014 22:01
06-12-2014 13:33
Hi @Anonymous User
I have sent you an email 🙂
Kind regards,
Birgit
NOW TV Team
06-12-2014 14:24
i'm back to square one, a pc that i cant remove (dont even have it anymore!) and the tablet i registered originaly is locked out... joke
06-12-2014 16:59
I sent you an email @Anonymous User 🙂
Regards,
Birgit
NOW TV Team
06-12-2014 22:43
Issue now resolved, thank you for your prompt action!
06-12-2014 17:32
I am having the same problem - I have 4 devices, have deleted 2 (confirmation pop-up appears) but it is still showing 4 devices. As a consequence I can't add a new device. Looks like people need to receive an email from Now TV to sort. Is there a quicker solution?