19-08-2014 21:58
So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!
Annoying!
Solved! Go to Solution.
20-08-2014 21:53
Hi Jayjay66,
Thanks for your post.
Sorry to hear you're having trouble trying to remove and add devices.
An email will be sent to you shortly regarding this.
Thanks,
Sabrina
NOW TV Team
31-10-2014 16:02
Just to check the site says that I will only be able to add one device a month... which means it's going to take four months to get all my devices back on (it's now completely cleared). Is this right or is that just a default message that displays.
31-10-2014 16:26
31-10-2014 16:28
Thanks. Hopefully that's right, as previously I wasn't able to add more than one device in a calendar month, which was quite annoying.
31-10-2014 16:33
02-11-2014 18:36
Im having the same issue and I am unable to remove any devices. Please can this be fixed, thank you.
02-11-2014 18:54
Hi @Anonymous User
This has now been resolved for you. Please try to add your desired device(s)
Regards
Ranj
NOW TV Team
07-11-2014 14:22
Hi, Currently having the same issue. Wish to remove two devices from my account. Can you help please?
Regards
mwalford12
07-11-2014 14:38
Hi @Anonymous User
Sorry to hear that. This has been done for you; you can now add the devices you wish to view NOW TV content.
Thanks
Ranj
NOW TV Team
08-11-2014 13:27
I am having the same probem removing devices. could someone help please?
08-11-2014 14:36
Hi @Anonymous User ,
Thanks for getting in touch.
I have sent you an email regarding this.
Many Thanks,
Karl
NOW TV Team