01-04-2015 16:07
Solved! Go to Solution.
02-04-2015 11:19
@Anonymous User ,
That's not cool to hear. But fear not! I have sent you an email where everything should be sorted out.
As it's account related, I wouldn't want to share any secrets via a public forum
Any problems, give us a shout!
Michael
NOW TV Team
03-11-2015 7:40
Hi, since being charged twice again for just the movie package, I've noticed the same happened last month. Please can a refund be arranged
03-11-2015 8:31
@Anonymous User are you sure you don't have two accounts (even if one was created by mistake). This faq should help find the other http://help.nowtv.com/article/Cancelled-but-still-being-charged
20-02-2016 23:24
Hi, I have been charged twice £6.99 the 12th of the month for the last 3 months and only just realised. This must be some sort of double charge for something. Can you fix this for me please.
23-02-2016 16:09
Hi @Anonymous User,
This usually happens if you have more than one account.
What I'll do is send you an email with a request for some details and see if we can't find the account for you.
Thanks
Simon
NOW TV Team
06-06-2016 19:00
Charged twice