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Anonymous User
Not applicable

‎04-10-2016 18:24

Not able to take a payment

I recently had to change my credit card as it expired. Prior to this Now TV had taken the money every month. I updated the card details section with the new information.

Now I am getting emails each month saying that they couldn't take a payment and I need to make a payment.

Each month I have to pay manually by buying a pass. What is going on?

I would email but I can't find any customer service information.
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1 REPLY 1
caseyb1993
Legend 5
Legend 5

‎04-10-2016 18:34

@Anonymous User If you want, you can speak to a live chat member. 🙂

 

http://help.nowtv.com/article/Change-Payment-Card

Click on the green contact us button at the bottom of the link. You will then see a live chat option. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
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