21-07-2019 24:02
Solved! Go to Solution.
21-07-2019 20:05
Contact customer chat, they will be able to fix that right away.
Personally, I have been charges twice for a pass I had cancelled twice so...I'm getting wary of the ethic and quality of nowTV Might start looking at other options that may be more expensive on the box, but at least don't have hidden cost or dodgy pass or unclear pricing.
21-07-2019 20:05
Contact customer chat, they will be able to fix that right away.
Personally, I have been charges twice for a pass I had cancelled twice so...I'm getting wary of the ethic and quality of nowTV Might start looking at other options that may be more expensive on the box, but at least don't have hidden cost or dodgy pass or unclear pricing.
25-07-2019 10:09
04-09-2020 14:41
How do I connect to customer chat please as I have a pricing query and all I get is a robot who can’t answer my questions
04-09-2020 15:30
Hi @Anonymous User
To reach NowTV Live Chat, open this link page below.
Then click the small blue arrow directly underneath How to Get in Touch, then click on either TV or Broadband (depending if it's a TV pass or Broadband billing or pricing query).
Then hopefully the button will turn green and click on it to start a live chat.
Should the live chat button not open for you, then try a different internet browser or another device with a browser on it.
04-09-2020 15:40
Thank you I will try that