chat broken

[dawar]

this is a scam

the chat isnt working

I cancel it 100 times and i still been charged

rubbish

[gavs82008]

@dawar 

Are you getting email confirmation about the cancellation?

If not then you aren't going through the wonderful hoops to cancel it. 

What do you mean by 'chat isn't working?' What have you tried/done?
Are you clicking 'chat online' within the green box or you hitting 'get help quicker'? The latter is a bot. 

https://help.nowtv.com/article/how-to-submit-a-complaint

[dawar]

No I did not getting confirmation.
The chat platform won’t show anything while I wrote and I can’t see what advisor wrote either

There is no contact number to call
There is no email address!
In fact I can’t cancel!!
How the heck in this world I can cancel this !!

[owdlad]

just been on the live chat asking about my rise of monthly cost they said its only for tv 

[gavs82008]

@owdlad 

That's cause Live chat is for TV only and broadband is a free from number which can be found in this link.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1