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Dave1
Newbie

changing my now email adress, address on my membership is obsolete.

if i follow 'chat' instructions i just go into loop. is there anyone can help. instructions are 'go to help' but that's useless.

 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Dave1 

Sounds like you were following ‘Get help quicker’ which is a bot and NOT speaking to staff. What you want is live chat.

Make sure to be signed in and use the ‘How to get in touch’ drop down.
https://help.nowtv.com/get-in-touch/tv/change-my-account-details

FYI that I do not work for NOW, just a NOW customer trying to help