@gavs82008
I switched Debit Cards around the billing period and was waiting for a new 1 , they say my payment never went in for DEC as the card was charged during the 5 day crossover, though I have a statement in my account saying £28.50 paid by me on Dec 4th . I pointed this out and was told the system makes an 'assumption' that the bill will be paid on that date and a receipt is automatically sent . WTF , this is as bad a system as Horizon.I was on the phone with a statement of my payment and the guy told me it doesn't mean I paid and why don't I understand his explanation lol .Take from that what you will . This isn't accounting at any level I know.
Shoddy practices
