Wrong package

[Jayne]

I signed up for entertainment package a while ago and this month they have taken money and give me movie package, how do I change it back without paying twice 

[gavs82008]

@Jayne 

For a long period of time NOW are flinging free trials of other memberships into their offers. So you might have taken it from there. 

To stand a chance of a refund, you need to speak with staff live chat. Make sure to be signed in and use the 'How to get in touch' drop down.

https://help.nowtv.com/get-in-touch/tv/vouchers-and-offers